Refund Eligibility Policy
At Kajdeo, we strive to provide high-quality social media promotion services designed to enhance your online presence and engagement. By engaging our services, you agree to adhere to the terms outlined in this refund policy.
Refund Eligibility Criteria
Refund requests are reviewed on a case-by-case basis. Refunds will only be considered for the following reasons:
- Service Non-Initiation: If the service is not initiated within the promised time frame from the purchase date.
- Failure to Deliver: If the agreed-upon services outlined in the service package are not delivered.
- Discrepancies in Results: If there is a significant difference between promised outcomes and actual results delivered.
- Other Reasonable Grounds: Any other reasonable circumstances warranting a refund, as determined by Kajdeo.
Refund Process
To initiate a refund request, please follow these steps:
- Contact Support: Reach out to our customer support team on WhatsApp to report the issue.
- Provide Details: Submit relevant order details, a description of the issue, and any supporting evidence.
- Review and Response: Our team will review your request and respond within a few hours with a resolution or next steps.
- Refund Issuance: If approved, refunds will be processed within 2–3 business days via the original payment method.
Non-Refundable Circumstances
Refunds will not be granted under the following conditions:
- Business Changes: Changes in your business strategies, goals, or priorities that affect the perceived value of the services.
- Subjective Preferences: Dissatisfaction based on personal preferences or subjective opinions, provided the services meet defined specifications.
Modification of Services
We reserve the right to modify, suspend, or discontinue any part of our services at any time without prior notice. Refunds will not be issued for services already delivered or affected by such changes.
Contact Information
For questions or concerns about our refund policy, or to initiate a refund request, please contact our customer support team via WhatsApp.
Policy Updates
This refund policy is subject to change without prior notice. Updates will be posted on our website.
By engaging our social media promotion services, you acknowledge that you have read, understood, and agreed to this refund policy.